Causes for license activation to deactivate

Obseron license activation can deactivate if a hardware ID change is detected. This hardware ID is generated based on the system hardware and various operating system identifiers.

Possible/common causes for the license activation to deactivate are:

• Changing/disabling/enabling/adding network interfaces (network or bluetooth)
• Changing/disabling/enabling/adding virtual network interfaces (common with VPN connections)
• Modifying system hostname or username (that is used to run the software), for example during a reinstallation of operating system

In case the license gets deactivated, please contact [e-mail] and we'll help you diagnose what is the cause for the deactivation and grant you an extra activation if necessary.