Obseron license activation can deactivate if a hardware ID change is detected. This hardware ID is generated based on the system hardware and various operating system identifiers.
Possible/common causes for the license activation to deactivate are:
- Changing/disabling/enabling/adding network interfaces (network or bluetooth)
- Changing/disabling/enabling/adding virtual network interfaces (common with VPN connections)
- Modifying system hostname or username (that is used to run the software), for example during a reinstallation of operating system
In case the license gets deactivated, please contact email@example.com and we'll help you diagnose what is the cause for the deactivation and grant you an extra activation if necessary.